Solar Still Works

Sunnova customers

Sunnova went bankrupt. What happens to your lease or PPA now?

Sunnova filed for bankruptcy in June 2025 and its residential agreements were sold. Most Sunnova customers now get their bills and service from SunStrong Management, the same company that took over SunPower's leases and loans after SunPower's bankruptcy. If you're getting letters from a company you never signed with, that's why.

A loan (you own the system): your loan still has to be paid to whoever holds it now, and the panel and inverter warranties are generally yours to claim from the makers.

A lease or a PPA (the company owns it): keeping the system working is the owner's job, and your agreement still sets your price, your term and, in many cases, a yearly production guarantee.

What the bankruptcy did, in plain terms

The court order that approved the sale says agreements that were assigned to the buyer stay in force under their own terms. The same sale paperwork also lists obligations the buyer did not take on, and that is what some owners are told when they hear that a guarantee or a credit "was not transferred." Which side of that line your agreement falls on is a question about your agreement, and the answer should be in writing.

What to do now

  1. Keep paying. A missed payment is the one thing that gives them leverage. If you dispute a charge, pay it under protest and say so in writing.
  2. Ask in writing who holds your agreement now, whether it was assigned to them, and if they say any term doesn't apply to them (the production guarantee is the usual one), on what document they rely.
  3. Check your production. If a system has been down or weak for months, check whether the agreement's guarantee provides a credit. The free check takes a minute.
  4. Put every outage on record with dates, case numbers and copies of what they told you. Phone calls leave nothing behind.
  5. If you sell the house, start early: the transfer section of your agreement decides what the buyer has to do, and a dated written request is what moves a slow servicer.

“He is terrific to work with. Goes above and beyond!!!”

Joan F., New York, a SunStrong lease customer

“After the letter was sent, it was mere days that they got back to me with a much more positive email looking into all our issues causing the total system to be down.”

Tami B., SunStrong customer

The "who holds my agreement" letter. I write the letter that asks who holds your agreement and which terms they say they honor, and, if your system has been down, the production guarantee claim with the numbers, quoting your own contract.

$99 flat. You read and approve it, then send it yourself from your own email.

Or do it yourself with the Billing Dispute Kit, $29.

Have me write it   or start with the free production check, or email jon@solarstillworks.com.

What this page isn't

It isn't legal advice, and agreements differ from one customer to the next, so your own contract wins over anything general here. It's the playbook that has worked for owners in the groups I spend my time in. If you have a lawyer, show them your agreement; if you don't, this is where most people start.