SunPower · all states · updated 2026-09-05

SunPower went bankrupt. Here's what to do if they installed your solar.

SunPower filed for Chapter 11 in August 2024 and, on September 20, 2024, its phone line, web portal and the mySunPower app all went offline at once. The company that bought its assets did not take on responsibility for systems already installed. Roughly 600,000 homes were left with panels that work, monitoring that doesn't, and a loan or lease that kept right on going. Two years on, most of those homes still haven't sorted it out. This page is the calm version of how to.

Getting monitoring back is different for SunPower than for anyone else

Most orphaned homeowners just need to get their own login to the inverter maker's app. SunPower systems are the exception. The panels reported to a SunPower gateway, the PVS, which spoke only to SunPower's servers. When those servers went dark, the gateway had nowhere to send its data, even though the Enphase microinverters underneath are perfectly healthy.

Enphase's answer is a replacement IQ Gateway plus a technician visit to commission it, sold as a kit for $699 plus tax. After that the standard free Enphase app works, under your own account, for good. More than 2,500 SunPower owners had made the switch within the first months. It isn't cheap and there is no cheaper official path. If you want monitoring back, it's the right $699 to spend, and it puts you in the same position as every other Enphase owner: nobody can take the app away again.

If you'd rather not spend it, you can still run the free check here using the lifetime production figure from your utility's net metering statements or from the last screenshot you have of the old app. It will read a little low, since your house used some of the power before it reached the meter, but it will catch a dead system.

This week

1. Find out if it's producing. Run the free check with whatever lifetime number you can find. If the number is fine, most of the panic goes away.
2. Decide on the Enphase kit. Confirm on the wall that your system is Enphase underneath, then read Enphase's SunPower support page. Some SunPower systems used other inverters; check before buying anything.
3. Register the Maxeon warranty in your own name. Maxeon is a separate company from SunPower and is still in business. Register on their site with a panel serial and your install date. Most SunPower customers were never registered directly.
4. Find your paperwork. The contract, the system design sheet, the permit, and the interconnection approval. If you have any old exports from the app, keep them. The Report Card puts all of it on one dated page.
5. Confirm who has your loan or lease. SunPower loans were sold to other lenders and are serviced by whoever bought them; your statement names them. SunPower leases and power purchase agreements were transferred to a new servicing company after the bankruptcy. Keep paying, and put the servicer's name with your paperwork. If you were misled at the sale, that's a consumer attorney's question, not ours.

Questions SunPower owners keep asking

Is my 25-year warranty gone?

Two warranties were sold to you as one. SunPower's own guarantee covering workmanship and production is gone. The Maxeon panel warranty and the Enphase microinverter warranty survive, because they come from those manufacturers, not from SunPower. Register both under your own name now.

My roof leaks at a panel mount. Who fixes it?

Roof penetrations were under SunPower's workmanship warranty, which is gone. A roofer handles the leak; a licensed solar tech may need to lift panels first. Photograph everything before anyone touches it, and check your homeowner's policy.

Someone is offering to "take over my SunPower warranty" for a fee.

Be careful. A wave of companies and lead-generation sites appeared after the bankruptcy. Registering the manufacturer warranties is free and you can do it yourself. Paying for monitoring is legitimate if it's Enphase's kit or a known service company; paying someone to "transfer" a warranty that already belongs to you is not.

Can I file a claim in the bankruptcy?

The claim deadlines in the SunPower case have passed. Recoveries for customer claims in a case like this are typically small or nothing. Your energy is better spent on the steps above.

What if I'm selling the house?

Buyers and their inspectors get nervous when they hear "SunPower." The Home Sale Packet exists for exactly this: the production verdict, the warranty map, who services the loan or lease, and the closing checklist, on one page the buyer can read.

Who is actually still here

Enphase, for the gateway kit and then free monitoring. Maxeon, for the panels. Palmetto offers free basic monitoring for any system in its app with paid service tiers. Independent licensed solar contractors will do a diagnostic visit for a quoted price. We don't take money from any of them. If your check comes back "likely a problem," you can ask us for a hand finding a vetted local company, and we tell you who it is before anyone calls you.