SunStrong
SunStrong roof replacement: panels off and back on
Updated October 30, 2026.
If your roof needs replacing and the panels on it are leased or on a PPA, taking them off isn't just a job for your roofer. You don't own the system, so removal runs through whoever handles your agreement now. For SunPower and Sunnova agreements, and part of PosiGen's, that is usually SunStrong Management. Three things then have to line up: what your agreement says about removal, the date your insurance gives you, and your roofer's schedule.
Why this gets expensive
- One owner reported being quoted $200 to $500 per panel to take panels off and put them back, so the cost grows with the size of your system.
- Who pays depends on your agreement: some agreements put the cost of removal for roof work on the homeowner, and others treat it differently. Your own agreement is the starting point, and SunStrong's answer should be in writing.
- Storm damage can change the question: if a storm hit the panels as well as the roof, your agreement's sections on risk of loss and insurance may matter too. Who carries the risk of damage to the system, and who insures it?
- Your homeowner's policy: whether it covers detaching and resetting the panels depends on the policy wording and the adjuster's estimate. That answer belongs in writing too.
The dates that matter
- Your insurance date: many homeowner's policies set a deadline to finish the replacement and collect the money held back for depreciation. Miss it and that money can be gone. Your policy sets your date.
- Your roofer's window: if the panels come off too early, the system sits idle until the roof is done, and winter can close the window in cold states. If they come off too late, you run into the insurance date.
- Your agreement: it may require notice or a signed removal agreement before anyone touches the system.
A dated written request, sent early, puts your dates on the record. That's the letter below.
If you don't want the panels back
Some owners would rather not put them back. Whether that's an option is a question about your agreement. SunStrong's answer should be in writing, and an attorney can tell you what the agreement means.
The SunStrong roof letter. I write it for you from your own agreement, your insurance date and your roofer's schedule: a dated letter to SunStrong that puts the roof date on the record, quotes your agreement and asks for a written answer by a date on who removes the system, when, who pays and what happens after. No written answer in 30 days? One follow-up letter is free.
$99, one time. Ready in 3 business days. You read and approve it, then send it yourself.
Have it written for you, $99 or email jon@solarstillworks.com
More: SunStrong system not working, SunStrong Management PPA, billed while the system is down, all SunStrong answers.
“After the letter was sent, it was mere days that they got back to me with a much more positive email looking into all our issues causing the total system to be down.”
Tami B., SunStrong customer
What happened next: after her letter, SunStrong answered in writing within days, saying it would put billing and collections on hold, cancel auto-pay and set up a deferment while it looks into the system. SunStrong then confirmed in writing that it recognized the hail storm as a Force Majeure Event and applied a three-month payment deferment. See page 1 of her letter.
What this page isn't
It isn't legal advice. Agreements and state rules differ, and your own agreement wins over anything general here. I prepare documents at your direction; you review, sign and send them yourself.