Warranty Claim Kit · $29 · one time

The claim your manufacturer will actually accept, with your serials already in it

For the owner whose inverter, gateway, or panels have failed and whose installer no longer answers. Enphase, SolarEdge, Maxeon, Generac, Tesla, SMA, and Fronius all honor their warranties without the installer. They just need the claim done their way.

$29one time, PDF

You answer the questions, pay once on Stripe's secure page, and the finished document opens for you to save. About ten minutes. Refund on request, no argument.

Build my Warranty Claim Kit

Not sure yet? Run the free check first; the result carries straight into the builder.

First page of a sample Warranty Claim Kit

What is in it

Everything in the Solar Report Card
A claim letter addressed to your inverter manufacturer with the serial, the install date, the fault in their language, and your production figure with the dated report attached
A second letter for the panel manufacturer, for the cases where the panels are the problem
What to photograph before you send it: labels, status lights, the app screen, the breaker
Where each manufacturer wants the claim, what they replace, and how labor is usually handled
The one case they will decline (the installer's own workmanship) and what to do instead

A complete sample Warranty Claim Kit for a made-up SunPower home in Bee Cave, Texas — A complete sample for a made-up SunPower home. The house, the owner, and the serial numbers are invented. The verdict math, the warranty terms, and the wording are what your own document carries. Read it as text.

$29one time

Build my Warranty Claim Kit

Questions

Does the manufacturer have to honor it?: If the equipment is within its product warranty term and the fault is in the equipment, yes. The warranty was theirs, not the installer's. What they will not cover is the installer's work: roof leaks, loose wiring, bad connections.
Who does the swap?: Any licensed solar installer. Most manufacturers ship the part and some reimburse a fixed labor amount. The letter asks that question so you get the answer in writing before booking anyone.
SunPower owner with Maxeon panels?: Maxeon covers legacy SunPower panels only if they were registered with Maxeon by December 31, 2024. If that was missed, send the letter anyway and ask in writing where you stand. The Kit says exactly that in the panel letter.

The other two documents

Solar Report Card, $19

Just the verdict and the warranty map, without the letters.

Home Sale Packet, $49

For selling the house: the loan, the title filing, the inspector's questions, and the closing checklist.